The 2-Minute Rule for KE Durasol Awnings

In addition, we now offer you components in various income-conserving packages that let you buy our most popular accent combos for a lot below what you must buy them independently. All SunSetter components are warranted for 5 a long time. Top

I've various email messages wherever she tells me she is investigating The problem however, I think After i was ready to offer all of the information she required to justify a guarantee exchange she made a decision to use a unique method and just cease responding. I fond an area distributor in Atlanta who informed me These are no more setting up NEW Durasol awnings due to not enough guidance from Durasol but he was ready to maintenance my awning, certainly at my Expense. The maintenance integrated overall alternative of equally arms at about 00. I am now planning to sue KE Durasol for lack of guarantee. I have experienced an engineering business assess the broken casing and they concur that it's a producing defect. My new awning arms have a very redesigned bracket that even more substantiates the first defected bracket.

Good selection: Being the largest maker of deck and patio awnings in the united states, SunSetter contains a wide variety of awnings, fabrics and colours to choose from.

We procured a 22’x13′ Eclipse patio awning and 6 shades for our restaurant. The awning has transformed the feel on the outside patio and created it extremely welcoming.

For information or simply a written copy on the manufacturer's guarantee, make sure you Make contact with us at:

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I termed customer care and so they claimed they could assist me out and would be in touch inside of a couple of days. Two weeks later on I termed them back again and was informed that they do not offer the areas. They sell them into the distributors and they're able to demand no matter what they would like to for components.

The Legal professional Standard I filed with explained they wouldn't budge over the subject. I waited A different thirty day period just before Patio read more Enclosures despatched out people today in this article to fix it simply because they did not have the employees. It truly is July 20 and since early April click here I are actually contacting and calling to obtain this performed.

Q: Which SunSetter model is correct for me? Solution: That is dependent upon your needs, where you live, wherever you need to set up the awning, how you propose to employ it, as well as your price range. Each design provides distinctive strengths.

Explained by Architects as “deceptively sleek”, the Gennius number of patio covers is distinguished by its stylish and versatile structure. The perfect Resolution for making new outdoor Areas which might be livable all 12 months round.

The fabric is five levels, mildew and fade resistant with a transparent protective coating on either side, and one thousand denier scrim. Simple to clean so your awning fabric will look beautiful for years to return.

We purchased an awning about two yrs ago. About 2 months in the past, it collapsed because of rain. I contacted SunSetter and they informed us the awning was protected for 5 many years. We had been informed after we acquired it, there was a life span guarantee. Even though the facet rails ended up covered, The material wasn't. Planning to charge us in excess of $200 for the fabric.

One of many supporting arms broke in the course of the operation of closing, I've tried using for more than a yr to get someone to repair it.

The installers went to all the trouble To place it collectively and began rolling out, as well as the issue's heading 'loop, loop, loop', as well as installer stated he'd viewed that take place.Despite the fact that he didn't indicate it was SunSetter's guys. He believed when it was finding freighted out and redelivered. It was a shipping at his place and afterwards he introduced it out, so click here I didn't have to manage a twenty-foot tube in my entrance yard.

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